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QNotify

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Problem Statement

  • Patients and salon customers spend hours waiting in physical queues.

  • Leads to wasted time, frustration, overcrowding, and safety issues (especially in hospitals).

  • Existing systems are either manual (paper slips) or complicated apps that small clinics/salons don’t use.

Idea / Solution

  • QNotify: A simple digital token + SMS/WhatsApp alert system.

  • Assigns a digital token when a patient/customer registers.

  • Sends estimated waiting time via SMS/WhatsApp.

  • Alerts again when their turn is near.

  • Allows remote check-in to reduce physical crowding.

Purpose & Justification

  • For Customers: Saves waiting time, reduces stress, improves experience.

  • For Businesses: Less chaos at reception, higher efficiency, happier customers → better reputation.

  • For Society: Reduces overcrowding in public spaces, especially post-COVID.

MVP (Minimum Viable Product)

  • Phase 1:

    • Use Google Form/Sheet for logging customers.

    • Send notifications via WhatsApp Business API / SMS gateway.

  • Phase 2:

    • Build a lightweight mobile/web app for token generation & queue tracking.

    • Display “Now Serving Token X” on a TV/LED screen at the clinic/salon.

Expected Outcomes

  • Reduced waiting time (up to 60% less idle time).

  • Higher customer satisfaction → repeat visits, word of mouth.

  • Increased operational efficiency → staff spend less time managing queues manually.

  • Scalable to banks, canteens, and government offices.

Revenue Model

  • B2B Subscription: Clinics/salons pay ₹500–₹1500/month.

  • Hardware Integration: Charge for token display screens.

  • Freemium Model: Free basic version with ads, premium ad-free subscription.

Growth Potential

  • Expand to hospitals, gyms, banks, food courts, service centers.

  • Add features: feedback collection, payment integration, appointment booking.

  • Partner with healthcare software providers & salon chains.

     

Votes: 19
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Comments

  • Really neat. Turning queues into digital tokens with real-time alerts is a practical way to cut stress and chaos. Love how it starts simple yet has clear scope to scale into bigger industries.
  • Smart, simple, and impactful solution! QNotify tackles a real problem with an easy-to-use approach — great potential for small businesses.
  • QNotify is a brilliant solution! It tackles the everyday frustration of long waits with a simple, practical system that benefits both customers and businesses, while also improving public safety. The idea’s scalability and real-world impact make it truly impressive
  • QNotify directly addresses the everyday frustration of waiting in queues with a simple, easy-to-adopt system. The phased approach makes it realistic, and the scalability across multiple sectors gives it strong growth potential.
  • A very practical and smart solution that can improve experiences for both customers and businesses. Love how this solution balances customer convenience with business efficiency. Great potential for scale!
  • Love how simple yet impactful this idea is—digital tokens + alerts could really cut down on stress and overcrowding.
  • I love how this tackles the hidden stress of waiting — sometimes small inefficiencies create huge frustration.
  • This is a practical and efficient solution. QNotify simplifies queue management, saves time for customers, and improves operational efficiency for businesses, with strong potential for scaling across multiple sectors.
  • QNotify is a simple digital queue system that sends customers SMS/WhatsApp updates on their turn, reducing waiting and crowding. Starting with a lean MVP, it streamlines operations for clinics and salons, with potential to scale and monetize through subscriptions and premium features.
  • QNotify is a simple yet effective solution that saves time, reduces crowding, and improves customer experience. Practical, scalable, and highly relevant post-COVID—great potential for businesses and public spaces alike.
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