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Problem Statement
Patients and salon customers spend hours waiting in physical queues.
Leads to wasted time, frustration, overcrowding, and safety issues (especially in hospitals).
Existing systems are either manual (paper slips) or complicated apps that small clinics/salons don’t use.
Idea / Solution
QNotify: A simple digital token + SMS/WhatsApp alert system.
Assigns a digital token when a patient/customer registers.
Sends estimated waiting time via SMS/WhatsApp.
Alerts again when their turn is near.
Allows remote check-in to reduce physical crowding.
Purpose & Justification
For Customers: Saves waiting time, reduces stress, improves experience.
For Businesses: Less chaos at reception, higher efficiency, happier customers → better reputation.
For Society: Reduces overcrowding in public spaces, especially post-COVID.
MVP (Minimum Viable Product)
Phase 1:
Use Google Form/Sheet for logging customers.
Send notifications via WhatsApp Business API / SMS gateway.
Phase 2:
Build a lightweight mobile/web app for token generation & queue tracking.
Display “Now Serving Token X” on a TV/LED screen at the clinic/salon.
Expected Outcomes
Reduced waiting time (up to 60% less idle time).
Higher customer satisfaction → repeat visits, word of mouth.
Increased operational efficiency → staff spend less time managing queues manually.
Scalable to banks, canteens, and government offices.
Revenue Model
B2B Subscription: Clinics/salons pay ₹500–₹1500/month.
Hardware Integration: Charge for token display screens.
Freemium Model: Free basic version with ads, premium ad-free subscription.
Growth Potential
Expand to hospitals, gyms, banks, food courts, service centers.
Add features: feedback collection, payment integration, appointment booking.
Partner with healthcare software providers & salon chains.
