Ideaz

Problem Statement

• Patients and salon customers spend hours waiting in physical queues.

• Leads to wasted time, frustration, overcrowding, and safety issues (especially in hospitals).

• Existing systems are either manual (paper slips) or complicated apps that small clinics/salons don’t use.

Idea / Solution

• QNotify: A simple digital token + SMS/WhatsApp alert system.

• Assigns a digital token when a patient/customer registers.

• Sends estimated waiting time via SMS/WhatsApp.

• Alerts again when their turn is near.

• Allows remote check-in to reduce physical crowding.

Purpose & Justification

• For Customers: Saves waiting time, reduces stress, improves experience.

• For Businesses: Less chaos at reception, higher efficiency, happier customers → better reputation.

• For Society: Reduces overcrowding in public spaces, especially post-COVID.

MVP (Minimum Viable Product)

• Phase 1:

  • Use Google Form/Sheet for logging customers.

  • Send notifications via WhatsApp Business API / SMS gateway.

• Phase 2:

  • Build a lightweight mobile/web app for token generation & queue tracking.

  • Display “Now Serving Token X” on a TV/LED screen at the clinic/salon.

Expected Outcomes

• Reduced waiting time (up to 60% less idle time).

• Higher customer satisfaction → repeat visits, word of mouth.

• Increased operational efficiency → staff spend less time managing queues manually.

• Scalable to banks, canteens, and government offices.

Revenue Model

• B2B Subscription: Clinics/salons pay ₹500–₹1500/month.

• Hardware Integration: Charge for token display screens.

• Freemium Model: Free basic version with ads, premium ad-free subscription.

Growth Potential

• Expand to hospitals, gyms, banks, food courts, service centers.

• Add features: feedback collection, payment integration, appointment booking.

• Partner with healthcare software providers & salon chains.