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It is something that every student at some point has encountered: a broken bulb in the corridor, a tap leaking in the hostel, or a projector not functioning during the class. These issues are generally reported slowly as emails go ignored, WhatsApp messages aren't read, and, in many cases, the same complaint must be made repeatedly. This time wasted for both students and facilities personnel leads to issues not being addressed as quickly as they could be.
FixIt Campus is an easy-to-use app that allows maintenance reporting to be a fast process. Students can submit requests by uploading a photo and the exact location of the problem. The system automatically labels the urgency of each one, with higher-priority problems receiving immediate attention. These requests are then delivered directly to the facilities team. Students can follow the progress of their request in real-time, monitoring its status much like a food delivery order.
Solving the problem -
- Students no longer waste time chasing repairs: FixIt Campus gives them a direct way to report issues and track progress.
- Facilities staff get clarity instead of confusion: Requests are prioritised automatically, reducing duplicate complaints and helping them resolve the issues more efficiently.
- Administrators gain valuable insights: Data from FixIt highlights recurring problem areas, enabling smarter planning and better resource allocation.
How It Works -
- Submit Request: Students take a photo, select the exact location, and describe the issue.
- Auto-Priority Tagging: The system assigns urgency based on the number of requests on the same issue.
- Real-Time Tracking: Students can see the progress of their request and an estimated time of when the problem will be fixed.
- Analytics Dashboard: Facilities staff and administrators view hotspots, recurring issues, and performance metrics.
Who Benefits?
- Students: Faster fixes and repairs based on urgency.
- Facilities staff: Clearer priorities, less confusion and no repeated reports.
- Administration: Data-driven insights to identify problem areas, which result in better infrastructure.
Comments
This minimises the struggle for students to fix the issues around them and helps them focus easier.
Implementing this will be a great way to solve multiple problems
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