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AI Powered Repair Reporting System

Every one of us has faced inconveniences during our hostel stay. It could have been roommate issues, noisy neighbours, or maintenance troubles. Today, I want to offer a solution to at least one of these problems.

When I moved into the hostel, my cupboard came with a very rusty closet rod. As someone with very sensitive skin, I started getting rashes as the rust fell on my clothes. Sharing bathroom stalls with dozens of people can be frustrating, especially when cleaning or repairs take longer than expected. Like many others, I quickly discovered that maintenance issues - from broken fixtures to leaky pipes - can become a daily inconvenience when repairs aren’t addressed promptly. 

We did have a solution: A physical complaint register. We had to fill it up if we had any problems, and the warden would then place a request with the repairman to fix the issue.

The existing solution, however, came with its own set of challenges. Firstly, we had no idea when the repairman would come to fix an issue. This left room for embarrassing moments like plumbers walking into the bathroom while it was in use, or carpenters entering rooms while students were changing.

These are very common issues for people living in hostel accommodations. Many have even come to see these “minor inconveniences” as a normal part of hostel life. Funnily enough, all of these inconveniences can be resolved with a very simple solution: an app.

On this app, students will be able to directly report their concerns and upload pictures with a description of their issue. The repairman will instantly be notified of the issue, eliminating the middleman communication that causes delays. But where does AI come into play here? We can smartly implement an AI to optimise the repairman’s schedule, minimizing the number of trips he needs to make. The schedule can be made publicly visible, giving everyone an exact time of when said issue will be resolved while preventing embarrassing moments for all parties. The AI model can also be used to organise the tasks based priority with higher priority issues being pushed up. This also helps out the wardens and other support staff who would otherwise have to manually categorise all these tasks.

A simple app like this can have a huge impact on one’s hostel stay. It is not just a solution for the residents, but improves the lives of the repairmen, the wardens, the cleaners and all the staff involved in hostel maintenance.

Votes: 12
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Comments

  • This is such a practical and much-needed solution for hostel life. I really like how the AI-based scheduling not only speeds up repairs but also avoids those awkward and inconvenient moments for students.
  • I love this idea! Hostel life comes with so many little hassles, and maintenance issues are definitely one of them. Your app sounds like a super simple but game-changing solution—students can report problems instantly, and the AI scheduling makes sure repairs happen on time without any awkward surprises. It’s great how it helps not just residents but also the wardens and repair staff. This would make hostel life a lot less stressful!
  • That's a fantastic idea! It's an incredibly practical solution to a common problem. Leveraging AI to optimize scheduling and add transparency is a brilliant way to make a real-world impact. Great work!
  • I totally agree , it’s such a great idea that you’ve come up with , Shreya! I believe that you could clarify how the app will ensure privacy and prevent misuse when students upload photos.
    Explain how repairmen without smartphones or tech skills would still receive and follow schedules. Consider adding a feedback system so students can confirm when issues are resolved. Mention how urgent problems (like leaks or power failures) will be handled outside normal scheduling. I wish you good luck on your app!!
    • Thanks Kriti for your thoughtful feedback! You've made some great points. I will definitely look into adding a privacy-first approach (Including blurring out faces and even a manual override in case of emergencies). The feedback system sounds like a great idea too! It would help hold everyone accountable and increases transparency which is exactly what we're going for.
  • A REAL AND FRUSTRATING PROBLEM! Brilliant solution gang. The points about embarrassing moments and the inefficiency of the current system are so relatable. The most innovative part is using AI to optimise the repairman’s schedule and prioritise tasks. That's where a simple app becomes a truly powerful tool. Good going, Shreya! Would love to see it in action.
  • E-Cell
    I really like how you added the option to upload photos along with the complaint — that makes it so much easier for repair staff to understand the issue right away. It saves both sides a lot of back-and-forth and feels very practical.
  • An excellent idea that tackles problems we all face in hostels. The primary risk is adoption . If you clear that hurdle ,with simple onboarding, incentives, and offline fallback the solution can scale and deliver substantial, lasting impact.
  • This idea takes a simple complaint system and transforms it into something much smarter. Direct reporting with AI-based scheduling ensures faster responses and avoids uncomfortable situations. It’s practical, scalable, and beneficial for both students and staff.I have a question though: how would the AI prioritize tasks to distinguish between a routine repair and an urgent emergency, like a burst pipe?
    • That's a valid question. The idea is that if more people are affected by it, the issue gets a higher priority. For instance, a broken toilet - which affects residents of an entire floor - will be prioritised over a broken shelf in anyone's room. Further, posts will be made public so people can like/vote for an issue if they want it resolved faster. That adds up to priority too.
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