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  • This is a very timely and impactful idea, especially in the Indian context where overcrowding in public service facilities is a daily challenge. The proposed Smart Queue Management System (SQMS) addresses a genuine need by combining accessibility, inclusivity, and efficiency. Unlike conventional token systems or appointment apps, the emphasis on real-time updates, AI-driven wait time prediction, and SMS compatibility ensures that the solution is not just limited to smartphone users but extends its benefits to senior citizens and rural populations as well. Its multilingual support is another strong feature, given India’s linguistic diversity.

    From a service provider’s perspective, this system can significantly reduce crowd mismanagement, improve operational efficiency, and enhance user satisfaction. For citizens, it can save valuable time, reduce stress, and create a more dignified experience in essential services like hospitals, banks, and government offices. Overall, SQMS has strong practical relevance and high potential for large-scale adoption in India.
  • Great idea, CHAITANYA I really like the creativity behind this. Keep it up.
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