Ideaz

The Problem:
For many elderly people, hospitals feel like a maze. The noise, long queues, multiple counters, and endless departments can be overwhelming. On top of this, weak eyesight or poor hearing makes it even harder for them to read signs or follow announcements. What should be a place of care often becomes a place of fear. This confusion leaves many elderly patients panicked, anxious, and unsure of where to go.

The gap in the market:
Hospitals do have help desks, but they are usually crowded, and staff cannot give personal attention to everyone. Some big hospitals use digital counters or self-service machines, but most elderly patients are uncomfortable using them. And not every senior has a family member who can accompany them during their visit. These gaps show that there is no system truly designed with the elderly in mind.

The solution:
The proposed CareCompanion system would provide patients with a wristband or token at entry. Scanning it would give step-by-step audio guidance in their language to the volunteers, who would then escort them, while families track their movement through an app. Waiting areas with seating and water would add to their comfort.

Who does it benefit?
An elder-friendly guidance system would make hospital visits calmer and safer for senior citizens. Families would feel reassured knowing their loved ones are not lost or confused. Hospitals would see smoother patient flow and fewer repeated questions. Volunteers or interns who assist the elderly would also gain valuable experience and satisfaction.

Why it matters to me?
This issue is personal to me. My own grandpa once panicked and was almost lost in a hospital when he went alone. Seeing him so scared made me realize that elders deserve more than treatment—they deserve dignity, comfort, and guidance.

Technical details:
The Carecompanion system uses a smart wristband with BLE technology to guide patients. A network of hospital beacons and a central server provide real-time location and audio directions. It connects to secure apps for family tracking and volunteer alerts, ensuring a dignified and safe journey through the hospital.